Monthly Archives: August 2014

Expect MORE from Your Third Party Logistics Provider!

Contrary to what many procurement professionals may think, all third party logistics providers are not created equal.

And as retailers are pulled further and faster into the omni-channel future the need for advanced third party logistics providers will only continue to increase.

The very nature of omni-channel means getting closer to the customer and when it comes to logistics this couldn’t be more true.

Products will actually need to be deployed closer to the end consumer in order to deliver rapidly and meet customer needs whether to the home, store, office, lockerbox or pick up centre.

Individual retailers and e-tailers will find themselves challenged to put such a network in place, and even those who attempt to do so will find they don’t have enough volume in regional centres to justify the automated fulfillment systems required to most rapidly and cost effectively pick, pack and ship both customer and store orders. Continue reading…

Sharing Kevin O’Leary’s Omni-Channel Epiphany!

Recently I attended the Retail Council of Canada’s STORE Conference and to be honest when I heard Kevin O’Leary was speaking, all I expected to hear from him was a funny and entertaining talk.

This advance expectation was rapidly confirmed when he started by saying that his CBC co-host Amanda Lang was definitely the best looking communist on television! But little did I know that the balance of his talk would represent one of the most interesting dissertations on omni-channel I’ve heard to date!

So insightful were his comments that I made the extra effort to track down the transcript of his session to share with you all what I’m calling, ‘Kevin O’Leary’s Omni-Channel Epiphany‘. Continue reading…